Server and network management and ICT Service Management

Server and network management

This course will focus on managing windows based server systems and network devices. In the morning sessions the participants will be trained how to configure and manage an windows system as email server including related user accounts and how to install and to operate the Moodle e-learning platform as system manager. The afternoon sessions will be dedicated to the management, operations and maintenance of cabling system and network devices such as routers and switches.

ICT service management

Next to the operational management of the ICT infrastructures, staff responsible for ICT will need guidance in developing appropriate policies concerning security/privacy, services to be provided by technical support staff to end users, acceptable use policies for authorized users and so on. As extension to the server and network management course, this course can be provided as extension to the server and network management courses.

 

Materials

TBA

Participants

NúmeroNome Instituição
1Manuel António Dina TalacueceFCA
2Félix Cândido Cláudio Eduardo MacueiaFCT
3Michael Jordan Karagianis MesquitaFCT
4Saide Assumane NatalaFEAF
5Benjamim Tomás TenesseFENG
6Watson ChanakaFENG
7Plicopis da Silva ErnestoFENG
8Elizete Márcia António Macie FAGRENM
9Micaela Mercedes Roberto AmadeFAGRENM
10Edson Ilidio Baptista RodolfoFAGRENM
11Veca Luís VicenteISPS
12Cristóvão José PereiraFEARN
13Gilberto João Hung SonISPM
14Alfredo Chale AntónioISPM